Privacy Policy
Effective Date: August 1, 2025
1. Introduction
BKB Medical Center (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://bkbmed.com/) or receive services at our Kendall, Miami office.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identifiers: name, date of birth, address, email, telephone number.
- Health information: medical history, treatment plans, diagnostic results.
- Financial information: insurance provider, billing details, payment history.
- Electronic data: IP address, browser type, device identifiers, website usage via cookies.
3. How We Use Your Information
We use your information to:
- Provide medical care, appointment scheduling, and follow-up.
- Process billing, insurance claims, and payments.
- Communicate appointment reminders, test results, and health education.
- Operate and improve our website and services.
- Comply with legal, regulatory, and accreditation requirements.
4. Disclosure of Your Information
We do not sell or rent your personal data. We may share information:
- With healthcare providers and specialists involved in your care.
- With insurance companies and billing agents to process claims.
- As required by law (e.g., public health reporting, subpoenas).
- With business associates (e.g., IT, data hosting) under strict confidentiality agreements.
5. HIPAA Compliance
As a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), we:
- Maintain administrative, technical, and physical safeguards to protect Protected Health Information (PHI).
- Limit access to PHI to authorized personnel.
- Provide you with a Notice of Privacy Practices upon your first visit.
- Allow you to request access, amendment, or restriction of your PHI, and to receive an accounting of disclosures.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze site traffic, and support functionality (e.g., appointment forms). You may disable cookies in your browser settings, but some features may not function properly.
7. Data Security
We employ industry-standard security measures, including encryption, firewalls, and secure data centers, to protect your information. Access controls and regular audits help prevent unauthorized access or disclosure.
8. Your Rights
Depending on applicable law, you may:
- Request access to or a copy of your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information, subject to legal requirements for record retention.
- Object to or restrict certain uses of your data.
- Withdraw consent for marketing communications.
To exercise any of these rights, please contact us as shown below.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be effective upon posting with a new “Effective Date.” We encourage you to review it periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
BKB Medical Center
13814 SW 152 Street, Kendall, Miami, FL 33177
Phone: +1 (786) 429-3486
Email: privacy@bkbmed.com
Thank you for trusting BKB Medical Center with your care and personal information.